Privacy Policy

Information We Collect

Depending on how you interact with OBIC Tech, we may collect information that you provide directly to us, including your name, email address, telephone number, company or organization name, billing information, and information submitted through contact forms, quotation requests, support requests, account registration, or other communications.

We may also collect technical information such as your IP address, browser type, device type, operating system, referring pages, website activity, and other technical or diagnostic information generated when you access our website or services.

Where necessary to provide our services, we may process service-related information associated with website development, hosting, cloud solutions, SaaS platforms, software, maintenance, cybersecurity, technical support, and other digital services.

How We Use Your Information

We may use information collected through our website and services to:

• Provide, operate, maintain, and improve our services.
• Respond to enquiries, quotation requests, and support requests.
• Create and administer customer accounts.
• Process transactions, invoices, and payments.
• Provide website development, hosting, SaaS, cloud, software, and related technology services.
• Communicate important service, security, billing, or account information.
• Improve the functionality, performance, security, and user experience of our website and services.
• Detect and prevent fraud, misuse, unauthorized access, malware, and other security threats.
• Send relevant service updates or marketing communications where permitted by applicable law.
• Meet our contractual, legal, regulatory, and compliance obligations.

Cookies and Analytics

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, and improve our services.

We may also use third-party analytics or performance services. These providers may collect technical information relating to your interaction with our website in accordance with their own privacy practices.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

How We Share Information

OBIC Tech does not sell or rent your personal information.

We may share limited information with trusted service providers where reasonably necessary to operate our business or provide requested services. These may include hosting and cloud infrastructure providers, domain registrars, payment processors, email providers, analytics platforms, cybersecurity providers, and other technology partners.

We may also disclose information where required by law, regulation, court order, governmental authority, or where reasonably necessary to protect our rights, systems, customers, or users.

Hosting, Cloud and Client Data

Where OBIC Tech provides hosting, cloud, SaaS, website management, or software services, customers may store or process information through systems operated or managed by us.

Where applicable, the customer remains responsible for determining the lawful purposes for which its own data is collected and processed. OBIC Tech processes or manages such information only as necessary to provide contracted services, maintain security, troubleshoot technical issues, and meet applicable legal obligations.

We do not intentionally access client-hosted information except where required for service delivery, maintenance, security, technical support, backup, recovery, or legal compliance.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no internet transmission, hosting environment, cloud platform, or electronic storage system can be guaranteed to be completely secure. Users are therefore encouraged to maintain secure passwords, protect account credentials, and follow appropriate cybersecurity practices.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with applicable legal requirements.

Retention periods may vary depending on the type of information and service involved.

International Data Processing

Because OBIC Tech provides digital, hosting, cloud, and technology services, information may be processed or stored on servers or by service providers located outside the country in which you reside.

Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with applicable privacy and data protection requirements.

Third-Party Websites and Services

Our website or services may contain links to third-party websites, applications, platforms, or services.

OBIC Tech is not responsible for the privacy practices, security, or content of third-party services. We recommend reviewing the privacy policies of those third parties before providing personal information.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or information about how your personal data is processed.

You may contact us to submit a privacy-related request. We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and commercial technology services are not generally intended for children to use independently.

Where our software or SaaS solutions are used by schools, educational institutions, NGOs, or other organizations that process children's information, such processing is governed by the relevant customer's instructions, contractual arrangements, and applicable legal requirements.

Communications

If you receive promotional communications from OBIC Tech, you may request to stop receiving such communications at any time.

This does not prevent us from sending essential communications relating to an active service, account, transaction, security matter, invoice, or contractual relationship.

Changes to This Privacy Policy

OBIC Tech may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

The latest version will be published on this page with an updated "Last Updated" date.